Pros: They lie to you and take your money. Forget refunds - this is a well oiled machine and they will then threaten you if you try to question them. It is all about the money. Stay away from this agency.
Cons: Tons of problems. Check with PEAR and the Hague. This is an agency that does not work with families, but is quick to threaten.
Reviews: They lie to you and work with people in poland that lie to you as well.