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Adoption Agency Reviews, Ratings, Rankings and Testimonials Adoption Agencies Reviews, Ratings, Rankings and Testimonials

Valley Of Hope

Woodstock, Georgia
United States


Type: Private Agency

  Average Ratings
Based On All Reviews

Review by msseamo submitted on November, 21, 2010 at 08:12 PM

Adoption Details:

Child's Age: 0y 0m
Start Date: Jan 2000
Status: Homestudy and documentation
Type: Open, Domestic, Interstate
Special Needs: No
Child from Alabama, United States

msseamo's Ratings:
Pros: None..they take your money..promise you a match with a birthmother and don't follow through.

Cons: They take money from potential adoptive families and don't offer a refund when they don't follow through with what they promise. I see that I'm not the only one they took advantage of.

Reviews: Don't use! Not ethical!

Review by pineseedling submitted on April, 15, 2010 at 07:28 AM

Adoption Details:

Child's Age: 0y 0m
Start Date: Apr 2009
Status: Referral received
Type: Open, Domestic, Interstate
Special Needs: No
Child from Georgia, United States

pineseedling's Ratings:
Pros: None, unfortunately.

Cons: We had a horrible experience with them. I inquired about a situation that they posted to national boards. No response, but a week later the BM went into premature labor. They contacted me saying we need a family in the next day or two! We jumped on it and gave them all documents needed. They were concerned that we didn't have FBI fingerprints done yet, as they weren't required in our state. We suggested several possible ways around this, including being willing to move to Georgia and give up our jobs for 3 months while waiting for fingerprint results to get back! From Day One they were horrible about returning calls or emails, or even answering basic questions. They couldn't give us ANY information about the fingerprint process, even though it's required for all the homestudies they do!! We kept thinking it had fallen through, then they'd finally call us and all would still be on. They refused to call it a "match" but acted like it was, and admitted they had no other families for the baby! They would not let me speak directly to the birthmother but told me to write her a letter, which I found very sketchy, as I found other reviews saying this agency sometimes coerces mothers into placing against their will! Once I found that there were ONLY negative reviews about this agency online, I had a bad feeling. We left them several urgent msgs saying we REALLY NEED to speak with you ASAP and get some questions answered. Then they stopped returning our calls whatsoever. We found them to be extremely unprofessional. They would only answer when we called them from an unfamiliar number! They were obviously avoiding us, while expecting us to bend over backwards to match with them! All they ever had to do was answer the phone and politely say they found another family or that their policies prevented them from working with families who don't have fingerprints done at the time of the match. That would have been fine. The way they treated us was on a very middle school level! Our family was SHOCKED at our treatment by this agency, considering we were willing to immediately fork over tens of thousands of dollars for a hard to place child! Their lack of professionalism is disgusting. Please avoid them! Luckily the same day they dropped off the face of the earth, we found our match and it's much less sketchy!

Reviews: Read the reviews online about them. You'll learn a lot -- you'll find many complaining of how horrible they are with communication, coercing birthmothers, etc. I also found that they have had many complaints, have been investigated (easy to find the reports online), and have a D grade with the BBB!